Tips for keeping customers satisfied

culture of engagementIn business, you know the customer is always right – even if they’re wrong – and should be your top priority. Running a company that keeps customers coming back time and time again is the ultimate goal; with these tips for keeping customers satisfied, you can accomplish that goal on a daily basis. Continue reading

5 Tips for Ensuring You Have Raving Fan Customers

Sports teams and musicians have raving fans and you can too! Raving fans for businesses are the business’ advocates and would never consider taking their business elsewhere. That’s a tall order in this highly competitive market place, but it is possible. Businesses with raving fans not only provide an exceptional product or service, they also provide an exceptional customer service experience. Follow these customer service tips for ensuring you have raving fan customers: Continue reading

Optimizing and analyzing Survey Data

As a business, you know the importance of surveys and how they can help analyze the success of your marketing plans, as well as product usage and placement. There are several ways to go about optimizing and analyzing survey data to ensure you’re getting the best information. Continue reading

What Do You Want to Learn from Your Customers this Year?

Learning from CustomersCustomer satisfaction is, of course, your number one goal as a company, but do you really know what learning from customers entails? Do you know what your customers think about you? Customer research and learning what makes them tick will go a long way towards meeting their needs and desires, as a company. Continue reading